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Spa Etiquette & Policies

To ensure that you and those around you experience the full benefits of maksim spa, we suggest the following: arrive early. arriving late will cheat you of precious minutes of your spa treatment. should you arrive late, your treatment will end on time so that the next client isn’t delayed, regardless of how late you start.

 

Spa Reservations, Cancellations and Payment Information

 

Maksim spa strictly adheres to our spa cancellation policy. if you must cancel or reschedule an appointment, 24-hour notice is required to avoid being charged 100% of the price on all treatments scheduled.

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Spa Reservations, Cancellations and Payment Information

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Maksim spa accepts Mastercard, Visa, American Express and Cash. Personal Checks are not accepted. Maksim Spa also requires a valid credit card number to hold all spa reservations.

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Appointments booked for the same day are considered confirmed and cannot be canceled without being billed in accordance with our cancellation policy.

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Gratuity Policy


In appreciation of quality service performed by your maksim spa practitioner, gratuities are recommended. tips may be given in cash or by personal check; credit cards are not accepted for tipping.

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Practice Silence


Maksim Spa environment is one of tranquility and relaxation, so please respect the other guests’ right to privacy and quiet. please turn off your cell phone as soon as you walk in the front door of Maksim Spa. if your phone rings at anytime please turn it off immediately, this includes in the reception area, treatment room, or bathroom.

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