Online Product Shop Policy

Shipping Policy

Products are shipped the next day after your order, and we aim for delivery between 3-5 business days. Email us at maksimspa@gmail.com with any questions. 

Return & Exchange Policy

If a product arrives with any issues (not that has happened before!), please take a few photos and email us at maksimspa@gmail.com and we can arrange for a refund and the package to the returned.

 

We can exchange products if they are unopened, at the cost for you to send them back to the vendor.

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We can't wait to get back to seeing you in person and providing our full treatments. Contact us if interested in coming in for a facial, and we can discuss if it's the right time based on the current changing circumstances.